Easy returns and exchanges with our hassle-free 30-day policy
Return most items within 30 days of delivery
We provide prepaid return labels for your convenience
Refunds processed within 5-7 business days
Start your return request online or contact customer service
Securely package the item in its original packaging
Use the prepaid return label we provide
Receive your refund within 5-7 business days
| Item Category | Condition Required | Return Window |
|---|---|---|
| Clothing & Accessories | Unworn with tags | 30 days |
| Electronics | Original packaging | 15 days |
| Home & Garden | Unused condition | 30 days |
| Books & Media | Unopened/unread | 30 days |
For health, safety, and quality reasons, the following items cannot be returned:
We offer exchanges for different sizes, colors, or styles of the same item, subject to availability.
If you receive a damaged or defective item, we'll make it right immediately.
Our customer service team is here to help with any return or exchange questions.
returns@modernstore.com
+1 (555) 123-4567
Available 9AM-6PM EST